Spine PR

Refund Policy

Overview

Here’s a concise overview of our refund policy:

  • Full refunds are available if the news story cannot be published.
  • Writing packages are refundable before work begins; however, research add-ons are non-refundable.
  • Publishing packages and add-ons can be refunded only before publishing starts.
  • We offer refunds or republishing for errors made by us.
  • PayPal refunds are instant, while card and bank refunds may take up to 10 days.
  • To request a refund, please contact us.